DELIVERY & SHIPPING FEES
Delivery: 4–14 working days from Italy. DPD: Europe | FedEx: all other countries outside Europe (e.g., UK, USA, Canada, Australia, NZ, Switzerland, UAE).
Fees:
• Europe: €15 (free over €250) • Switzerland: €50 (free over €500) • Rest of the world: €100 (free over €1500)
Shipping costs are based on weight and volume. Some items (e.g. duvets) are bulky and require higher international shipping rates.
Tracking number provided after shipment. Courier may contact you on delivery day.
Note: Customers are responsible for any customs duties or taxes.
RETURN
Return within 14 days to: Otdihitalia SRL Via Coriano 58, Blocco 23G, 47924 Rimini (RN), Italy. Items must be unused and in original condition.
Notify us with tracking via
Email:
monellaplusrimini@gmail.com WhatsApp / Phone:
+39 333 1103565
Where is my parcel?
When sending an order, we provide you with a track number to track the package. In exceptional cases, there may be a delay on the side of the delivery service. In this case, please contact us in a convenient way:
Whatsapp or call: +393331103565
E-mail: monellaplusrimini@gmail.com
I received an order, but the size did not fit or the product does not match the description.
Contact us within 14 days, we will check everything and refund your money or send another product.
Is it possible to pay the order in cash to the courier upon receipt?
We ship orders without prepayment only in Italy.
